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Frequently asked questions
Is this a subscription?
Non-Subscription products and logo products are not a subscription.
When will my purchase ship?
Non Subscription Items
Your order will ship within two business weeks unless otherwise noted.
Pre-Order or Back Order Items
All pre-order or backorder items are stated on the product listing when they will be shipped.
Holidays or Corporate Holidays
During Holidays or Corporate Holidays, shipping may be delayed or slowed. We do our best to give advance notification of these.
I have another question not answered here?
Please check our FAQ page for many more questions and answers.
Gifting frequently asked questions
Will my gift recipient receive my gift message?
Yes, your gift recipient will recive your included gift message inside their first shipment,
Will my gift recipients subscription automatically renew?
Here you can place an explanation or answer to the question.
Can I have a gift certificate to give the giftee?
Please email firstname.lastname@example.org if you would like a PDF gift certificate.
Can you hold a shipment for the giftee to receive at a certain date?
Unfortunately, we can no longer offer this service .