Frequently Asked Questions


How often will I receive my boxes?

You will receive a journey each season (one box every three months). Choose from Backpacker or Full Suitcase, Fiction or Non. 


What months do the quarters ship?

Winter- Orders placed between Jan 1st and March 31

Spring- Orders placed between April 1st and June 30

Summer- Orders placed between July 1st-Sept 30

Holiday- Orders placed between Oct 1st- Dec 31st


When will my box ship?

Your first box will ship within one week of your order. Subsequent boxes for the quarter will be shipped on or before the 15th of the following month. Renewals will ship after the renewal date. Renewals take place on the 11th of the month NOTE: Due to Covid-19  and USPS shipping times may be longer than usual.


I ordered a multiple quarter subscription, when can I expect my next journey?

If you order in 

Jan next shipments Apr-Jul-Oct

Feb next shipments May-Aug-Nov

Mar next shipments Jun-Sept-Dec


Do You Ship Internationally?

Yes we do! There is a small shipping cost depending on the country. Canada Subscription shipping rates are as follows: Backpackers $9.95 Full Suitcase $12.95. For everyone else outside of the US and Canada Backpackers $15.95 Full Suitcase $17.95. International subscribers are responsible for any customs and duties their country may charge.


What's in the box?

Each box has been curated by our squad of world travelers to transport you across the globe. Your subscription will have curated book(s) chosen for capturing the very essence of the featured place. Also included is an ethically-sourced premium tea, a limited edition fine art print from an emerging travel photographer or artist, bookmark, and exciting gifts representing you journey. The most important thing each box contains is hope. A portion of the proceeds of every single box will be given to charities that help women and girls across the globe have access to education. 


Why subscribe?

As a member of the The Wordy Traveler community,  you’ll receive early access to the very best travel books, art, and ethically-sourced tea.Your subscription not only will transport you across the world but helps provide nutrition for women and children across it. In add-on we sure many of our products from small businesses that pay a fair wage and provide a safe working environment to their employees.  The longer term you subscribe for the more you will save!


What is your return policy?

The Wordy Traveler will accept returns of damaged or defective books up to 30 days from the date of shipment for replacement or box selection credit; however, there are no refunds. If you return a damaged book, we will send you a replacement copy. If a replacement copy is not available, one book credit will be applied to your subscription account and will be applied to the next box.  


What if there is a problem with my box (broken items, missing items, wrong book, duplicate shipment)?

Your happiness is our primary concern. If you receive a duplicate box or your box is damaged please contact us immediately at support@thewordytraveler.com and we will do everything in our power to make it right!


The post office says my shipment was delivered but I don't see it?

Your happiness is our primary concern and we understand how frustrating the mail can be. Please contact your local post office or visit https://www.usps.com/help/missing-mail.htm to file a claim. 


I added the extra optional books to my order, will they come with every subsequent subscription?

Right now additional books will only be included in your first order. If you want to add them to a future renewal or journey please email us before the renewal or subscription ships and we can add them on.


Can I switch from Non-Fiction to Fiction?

Yes, Please email us at support@thewordytraveler.com and we will be happy to help switch over your subscription


Gifting

Gift recipients will receive a shipping notification and gift message when their box is shipped. If you wish your gift to be a surprise please enter your email instead of the recipients email during the checkout process. At checkout you can choose if the gift subscription is to be renewed or not by checking or unchecking the renewal button. Please email support@thewordytraveler.com if you would like a PDF gift certificate.


What if I already own one of the books?

Please email support@thewordytraveler.com and we are happy to substitute a different title if available. If you already received the book we will send a return shipping label and when we receive the returned book we will ship our the substitute title. 


Substitutions by The Wordy Traveler

Due to covid and decreased print runs by publishers we may need to substitute book titles


Can I skip a quarter?

Anytime. You can do so either by signing into your account or by emailing support@thewordytraveler.com


Cancellations, Renewal

You can cancel anytime by logging into your account or by contacting support@thewordytraveler.com. Gift subscriptions at the time of checkout have the option of turning off renewal. Non-gift subscriptions renew until the subscription is cancelled. 


Contact Information

Please feel free to contact us anytime at support@thewordytraveler.com