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Have a Subscription Question?
Is the Wordy Traveler subscription a subscription?
Yes, any Wordy Traveler Subscription is a automatic renewing susbscription. Please see the subscription FAQ section for more details.
What if I already own one of the books?
Please email firstname.lastname@example.org before you scheduled shipment and we are happy to substitute a different title if available.
When will my subscription ship?
Your first box will ship within two business weeks of your order (except during holidays and when noted). Subsequent boxes will be shipped within two business weeks of your successful renewal or corresponding pre-pay date (the 12th of the month).
NOTE: Some shipping times may be longer than usual.
How do renewals work?
When you subscribe to The Wordy Traveler you will be charged immediately for the subscription model you have chosen. Once your subscription cycle has ended, you will be automatically be re-billed for the same cycle model until you decide to switch to a different plan or cancel your subscription.
Subscriptions must be cancelled 24 hours before the scheduled renewal. Once the renewal processes we can not issue a refund.
I only want one quarter, not a subscription what do I do?
The Wordy Traveler is a automatically renewing subscription. To receive only one quarter you can place an order for the subscription and then cancel the subscription before the renewal.Subscriptions must be cancelled 24 hours before the scheduled renewal. Once the renewal processes we can not issue a refund.
Will I be notified of a pending renewal?
We send out multiple emails notifying of upcoming renewals. If you have not received the email please check your spam folder. You also will not receive the email if you have unsubscribed from the mailing list. Renewals can not be refunded after they have processed.
I have a question not answered here?
Please check our FAQ page for many more questions and answers.